The core of your business is born and evolves from the benefits that only fast, efficient and customized software can offer.
Italian jewelry manufacturers are considered a worldwide leader thanks to the combination of the craftsmanship of goldsmiths and the use of the most modern machinery destined for production.
For this reason, incorporating the functionality of eManager increases the potential and growth of the company’s production, favoring its natural workflow, in economic and management terms.
Thanks to its ERP technology and configurations focused on the main business activities, management flows can be defined for each individual activity of your gold company:

• processing account management;
• factory control;
• fiscal stock enhancement;
• statistical projections;
• monitoring agent commissions and all those activities included in the traditional business of managing a goldsmith company.

Your goldsmith company needs an exclusive and dedicated product, which meets all its demands and considers the peculiarities of the strategic and operational processes of this sector, such as advanced and personalized management of customer master data and profiling based on the analysis of purchase history, sell-out and approval indexes of products viewed at the fair, in store or on the website.

eManager CRM is thus the Web-Based platform specifically for customer management, to which activities of promotion and sales of services or products are integrated.
Its high customer profiling allows a better sales proposition, based on an accurate definition of the desired and chosen products and on the monitoring of all the activities shared with the customer: communication, co-marketing, events, commercial proposal, sales and after-sales, where customer care and assistance service complete the offer.

You will be able to interact with your international customers with the help of artificial intelligence and with all internal operators at all times, via e-mail, Chat, Task, Calendar, Project Management, WhatsApp or Social Network.